Yes. We can cut the chosen planks to any dimension within the limit of the planks. You would have to select the custom planks product.
I cannot find the size that I want. What should I do?
Do contact us for help! We are happy to help you. You can reach us via Whatsapp at 84823346 or email us at email@example.com
What are the differences between the finish? i.e Planed, Sanded smooth, Varnished.
Planed: For planed finish, the planks are run through the planer on both sides to get an even thickness across the length. You can expect some "splinters", surface cracks, slight warping, rough surface, edges that are not square on the planks.
Sanded smooth: The planks will be sanded smooth and run through the jointer for squareness. The planks are sanded to a 320 grit finish.
Varnish: The planks will be sanded smooth and applied with a premium oil-based varnish to enable the wood surfaces to retain their natural character and beauty.
Do you offer warranty for your wood products?
Yes, we do! Warranty against termites for 1 year. The warranty does not include wear and tear.
I am looking for planks that are more than 300mm (30cm) wide and I noticed that your website does not have it. What should I do?
Single pieces of 300mm (30cm) wide planks are hard to come by as we are limited by the size of the trees that are harvested locally. These are only available on certain months of the year and are priced differently. You can send us your enquiry via WhatsApp or email.
I am a beginner DIY, wood worker, hobbyist. Which wood should I get?
African Mahogany, Angsana, Raintree and Pine are good for indoor furniture, general use, kitchen, shelving, toys, etc. Apart from the Pine (which is a softwood), they are also good for purpose such as cutting boards, cheese boards and serving boards. These wood are easy to work with.
Balau, Chengal and Tembusu are hard wood. They are good for outdoor use. These are used for planters, outdoor furniture, deckings etc. The Tembusu is also good for making chopping boards.
What is the delivery lead time for your wood planks?
Planed Timber : 3 - 5 working days.
Sanded Smooth : 3 - 5 working days.
Varnish Planks: 5 - 7 working days.
These are our usual lead time, however, sometimes due to certain constraints, lead time may be longer. If that is the case, we will definitely get in touch with you as soon as we possibly can.
Which wood is suitable for outdoor and has water resistant properties?
Balau, Chengal and Tembusu are commonly used to construct planter boxes, decking pr even trellis because of their density and resistance to insects/fungi attacks.